Thank you for choosing DigiWavemrk for your mobile application creation needs. We are committed to delivering high-quality digital products and exceptional service. Please review our Refund Policy below to understand how refunds are handled for our services.
1. Services Covered
This refund policy applies to all digital and custom mobile application development services offered through https://digiwavevizo.com.
2. Refund Eligibility
Due to the custom nature of mobile application development, refunds are generally not issued once a project has started. However, we may consider partial or full refunds under specific circumstances, including:
- If the project has not yet started, and no development work has been done.
- If the request for cancellation is made within 48 hours of payment, and work has not commenced.
- If DigiWavemrk is unable to deliver the project as agreed, due to internal limitations or unavoidable circumstances.
3. Non-Refundable Scenarios
Refunds will not be provided in the following situations:
- The project scope has been delivered as per the agreed specifications.
- Client changes their mind after the work has commenced.
- Delays or dissatisfaction caused by lack of communication, missed feedback deadlines, or third-party dependencies.
- Failure to provide required content, assets, or approvals in a timely manner.
- Cancellation after design and development milestones have been met.
4. How to Request a Refund
To request a refund, please send a detailed email to Digiwave009@gmail.com with the subject line “Refund Request” and include:
- Your full name
- Date of purchase
- Project or invoice number
- Reason for the refund request
We will review your request and respond within 5–7 business days.
5. Dispute Resolution
If you are not satisfied with the service provided, we encourage you to contact us first to resolve any issues. We are committed to finding a fair solution and maintaining transparency.
6. Contact Us
If you have questions about our Refund Policy or your specific case, feel free to contact us:
📧 Email: Digiwave009@gmail.com
🌐 Website: https://digiwavevizo.com